Shipping & FAQ

Processing & Shipping

Everything is made to order in our Arizona studio. Personalized items ship in 3 to 5 business days, then travel by USPS Ground Advantage.

Holiday deadline: order by December 10 for Christmas delivery.

Personalization

  • We engrave or print exactly what you type, so please double-check spelling.
  • Names can be up to 20 characters.
  • Natural wood grain varies, so every piece is one of a kind.

Returns

Because personalized pieces are made just for you, they can't be returned. If anything arrives damaged or we made a mistake, email hello@moohaw.com within 14 days and we'll make it right. Non-personalized items can be returned unused within 30 days.

Questions?

Email hello@moohaw.com. We usually reply within one business day.